Successful Volunteer Management: How Proper Recruitment and Evaluation Lead to Improved Retention

Successful Volunteer Management: How Proper Recruitment and Evaluation Lead to Improved Retention (INT)
Jason Frenzel, Huron River Watershed Council

There are many challenges to developing and maintaining successful, long-term volunteer programs; foremost among these is volunteer recruitment, volunteer retention, and program evaluation. Join experienced volunteer manager, Jason Frenzel of the Huron River Watershed Council for a workshop to learn about and discuss these challenges, both at a theoretical level and from an on-the-ground/in-thetrenches perspective. The workshop will include a hands-on component where participants will develop a sound strategy for volunteer recruitment and retention tailored specifically to one of their own programs.

Jason Frenzel, Huron River Watershed Council
Jason Frenzel has been a professional volunteer manager for the past 13 years. He has worked for the City of Ann Arbor's Natural Area Preservation, the Washtenaw County Water Resource Commissioners' Office, and the Washtenaw County Road Commission. As a volunteer, Jason takes a leadership role in professional volunteer management organizations, works to increase collaborations between organizations and volunteers in the ecological arena and facilitates local citizen-based initiatives. Since 2011, Jason has been the volunteer and stewardship coordinator at the Huron River Watershed Council. Jason holds a CVA, an international accreditation for volunteer managers.